This is a new enhancement which is ready to use today.

For people who use RentRecall.com, sometimes you have issues with tenants or landlords forgetting their password, and not being able to log in.  So now as a property manager you can do something about that.

Property managers can log in to the managers login at RentRecall.com, go to the setup menu option in the top right corner, and choose to reset either landlord or tenants passwords.  For security reasons, you can not see what the password is, but you can reset it back to be the same as their login name.  You will then need to contact your tenant or landlord, and let them know their password has been reset.  The tenant or landlord can then log back in again, and change the password if they need to.

The password reset screen only shows tenants or landlords who have changed their password.  So if a particular client is not in the list, then their password is already the same as their login name.